Pre-orders for 2022 opening soon, check back for updates

CONTACT

COVID-19

Following a rather challenging 2020, the nursery has returned to relative normality with considerable upgrades to order fulfilment and infrastructure to accommodate for the changing landscape.

We continue to monitor the situation closely, and will make any relevant adjustments as required. Thank you for your patience and understanding during this period. Please stay safe and well. 

PRE-ORDER 2021

More varieties will be coming available weekly from late March. If you ordered plants such as non-hardy varieties (e.g. many floating types) your order will ship once all items are ready. If you would like to receive items separately as they become available, please contact us to make this arrangement. If you rather not wait for items we would prefer to order items separately based on their availability.

ISSUES WITH DELIVERY

Please contact us at your earliest convenience for any issues regarding the delivery of your order. Queries regarding damaged items must be accompanied by photographs of the items and packaging in order for us to assist you. You can find our policy on refunds and returns in the footer at the bottom of the website. 

 

Contact Details

Important: When making a request please quote your 4-digit order number (if applicable).

If requesting suggestions for planting please include information about your pond space and any specific requirements.

We aim to respond as soon as possible, but due to the high volume of enquiries there may be some delay with responses. 

We pride ourselves on our high level of customer service, and ask for your co-operation with these necessary changes in service. We appreciate your understanding with this matter and are grateful for your continued support.

Stay safe and happy planting - P&G

  • General inquiries: info@plantsandgarden.co.uk
  • Existing order inquiries (include 4-digit order number): orders@plantsandgarden.co.uk
  • Large, bespoke, and industrial aquatic projects: projects@plantsandgarden.co.uk